Frequently Asked Questions
RETURN/EXCHANGE POLICY
Thank you for shopping at Balston Mercantile!
We take pride in the quality of our goods and want you to love your purchase just as much as we do!
If you are unhappy with your purchase we offer Exchange or Store Credit Only (No Refunds): within 14 days of purchase with the original receipt. Items must be in original condition and packaging, with tags attached and no damage. All Sales Final on gift wrap, stationary, wall-art, artwork, textiles, soft-goods, linens, fabric-based items, accessories, jewelry, sale, and pantry items.